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Brother IT Ltd — Privacy Policy

Effective Date: November 2025

Brother IT Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal and business information through contact forms, email communication, and service requests. This may include:

  • Name, email address, phone number, and business details.
  • Website URLs, analytics data, and SEO-related information.
  • Technical data such as IP address, browser type, and usage statistics (via cookies or analytics tools).

We only collect data relevant to providing our services effectively.

2. How We Use Your Information

Your data is used to:

  • Deliver the requested SEO and marketing services.
  • Communicate project updates, reports, and performance analytics.
  • Improve our services and website experience.
  • Maintain internal records, invoicing, and client management systems.
  • Send service-related announcements or updates.

We do not sell, rent, or trade your information to any third party.

3. Data Storage and Security

All data is stored securely in encrypted systems and accessible only to authorized personnel. We use standard security protocols to prevent unauthorized access, alteration, or disclosure of client information.

In the event of a data breach, affected parties will be notified promptly with details of the incident and mitigation steps.

4. Cookies and Tracking

Our website uses cookies and tracking tools such as Google Analytics to understand user behavior and improve performance.

You can choose to disable cookies through your browser settings, but some site functions may not work correctly if cookies are disabled.

5. Sharing Information

We may share limited data with trusted service providers (such as hosting, analytics, or payment partners) solely to support service delivery. These partners are contractually bound to protect your information and may not use it for other purposes.

We may also share data when legally required by government authorities or law enforcement agencies.

6. Your Data Rights

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of inaccurate information.
  • Withdraw consent to data processing at any time.
  • Request a copy of your data in a readable format.

To exercise these rights, please contact us at privacy@brotheritltd.com.

7. Data Retention

We retain client data only as long as necessary to fulfill contractual obligations and legal requirements. Once data is no longer required, it is securely deleted from our systems.

8. Third-Party Links

Our website may contain links to other sites. Brother IT Ltd is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those sites before sharing any information.

9. Policy Updates

Brother IT Ltd may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Updated versions will be published on our website with the revised effective date.